Allied Moving Services

I’ve genuinely never left a bad review but my experience with Allied Moving Services was so bad that I find it necessary. I was moving interstate and the movers were incredibly rude coming into my home, they were unkind, late and wouldn’t help me with what I needed, even after asking and offering to pay more as needed. They left me completely hanging. The Sydney Seven Hills office was an awful experience. These specific movers also didn’t listen to me and shipped the king size bed to the wrong location. They then tricked me into signing something saying everything was going to the correct place even though they clearly didn’t listen, care or explain things to me. The office staff then wanted us to pay an additional $200 to ship the bed where it was supposed to go (the movers had put it in the wrong location and later blamed me even though they didn’t communicate with me properly). Allied’s slogan says they are the careful movers our boxes arrived to us damaged and a few things were damaged. Luckily nothing too important. Now I will say Adelaide and NT staff were kind and decent which I greatly appreciate. Sydney staff were unbelievably bad. These two Sydney based movers made an already stressful move significantly worse for me and my family. I had a truly bad experience with Allied.

We organised a removal service with Allied from Sydney to Adelaide. Whilst the original engagement seemed positive, upon delivery of our goods in Adelaide there were multiple broken items that were specifically packed by Allied as they told us they would do the packaging for high value items. We were also missing items upon delivery. A number of items had been disassembled with no direction as where all disassembled parts were, with some actually missing. The Adelaide customer service was great to find missing items, but have not heard back regarding broken items and it has been over 2 days.

All in all, it was a good experience. There were a few issues, and to their credit, they responded quickly to resolve most of them. However, there is still damage to one of the properties that hasn’t been repaired. Some bolts were missing from our furniture, so I had to purchase replacements myself. They reimbursed me for the cost, which I appreciated, but it was still an inconvenience. After paying for a professional moving service, I didn’t expect to have to take the beds apart again and reassemble them myself. Unfortunately, a number of items were also damaged during the move, including my toolbox. Because I chose not to take out the insurance, I understand they won’t replace those items, and that’s fair. That said, for a company called “The Careful Movers,” I expected greater care to be taken with our belongings. Overall, the service was decent, but there were enough issues that I don’t feel the experience lived up to the company’s name.

I had a packing team and a moving team, both were excellent. Fast, efficient and careful. I felt supported from the call the day before to the final walk through. Polite, on time and genuinely professional. Good price and brilliant service. Highly recommend.

Cannot recommend Allied highly enough. Smooth, fast, professional service. I’m kicking myself I never used Allied for my first initial move last year. Will never use another company again, Allied are my number one go to for service from now on

Excellent service from the team at Allied. Everything went smoothly with a prepack on Monday, uplift on Tuesday and delivery interstate on Thursday. No problems or issues. Highly recommended.

First Class! The guys today were absolutely first class. Very professional, careful with everything, and very friendly too. The five !) guys had my 22nd floor apartment contents in the truck in well under an hour!!! Ten out of ten!!