PACK & SEND Wagga Wagga

Businesses and private senders who rely on the Wagga Wagga branch for freight and parcel work consistently highlight the lengths the team goes to in keeping consignments moving. Fragile goods, among them antique frames with glass and a laptop recovered after being left on a plane, are described as arriving intact and carefully wrapped, with pickups and deliveries completed sooner than expected. Mark is named by more than one reviewer, praised for his knowledge and his persistence in tracing a package sent to the wrong state and arranging its onward delivery the next day, and for coordinating with interstate branches to meet an airfreight cut-off.

Communication stands out, with email enquiries answered promptly and updates supplied before and after dispatch, while the cost is regarded as fair for the speed achieved. International forwarding, courier work and packaging of awkward or delicate items recur throughout the feedback, as does general freight handling for regular business clients. Care in packing is noted, and difficulties such as a misdirected parcel or an unexpected charge on delivery are described as worked through by the team rather than left to the sender.