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Kennards Self Storage Newcastle

Kennards Self Storage Newcastle

5.0(1122 reviews)See reviews ↓·Newcastle

What customers say

Based on genuine customer reviews

Friendly, approachable staff emerge as the strongest recurring theme in accounts from people who have kept belongings with Kennards Self Storage Newcastle. Aaron, Tristan, Michael, Mic and Jared are each named in feedback describing patient replies to questions and clear explanations of the units available, including for first-time storage users whose enquiries were taken seriously. A detail many reviews return to is how straightforward and stress-free the whole process felt, with team members taking time to match a unit to each customer's budget and situation.

Proactive communication before and during the rental is regularly noted, as is the condition of the units, which customers describe as being in great shape. Practical touches also feature: packaging supplies can be purchased and returned for a partial refund, and a complimentary coffee was offered while belongings were being sorted. Reviewers describe genuine warmth that made a difficult move or a hard period in life a little easier. Longer-term customers note that support remained consistent throughout their stay and during pack-up. Storage units of various sizes and moving supplies appear across the accounts, while the helpfulness of named staff remains the point raised most frequently.

Storage facility
Kennards Self Storage Newcastle — Customer photo

Reviews

Reviews are taken from publicly available sources.

MB
mikala bender6 August 2026

The guys were super helpful! Customer service was exceptional

HK
Heather Kember5 August 2026

Super friendly staff Great option to buy boxes and return and get a bit of money back. Helped make the stressful move a little easier

O
Ollie25 July 2026

Very happy with the customer service I received today from Michael at Kennards Wickham. Everything was explained to me clearly. My car is in short term storage, the unit and the facility itself very clean and security a major priority.

OB
Otto Bailey21 July 2026

Aaron and the other bloke in store were friendly and great to deal with. Answered any questions and were happy to work with my availability. Would highly recommend.

JB
Jono Bourke16 July 2026

Fantastic customer service! Great deals on boxes - you can return whatever you don’t use!!

JJ
Jamos James1 July 2026

Mike helped me get into a great storage unit. Helpful and professional.

CT
Chris Tanasoff1 July 2026

I had a fantastic experience with Kennards. The whole process was incredibly easy from start to finish, and the team made everything completely stress free. They were friendly, welcoming, and took the time to explain everything clearly. The customer service really stood out, they even offered me a coffee while I was getting everything organised. It's clear they genuinely care about their customers. I would recommend Kennards Newcaslte to anyone looking for a clean, professional, and well managed storage facility. Thanks again for making the experience so easy!

Contact
Working hours
Monday08:30–18:00
Tuesday08:30–18:00
Wednesday08:30–18:00
Thursday08:30–18:00
Friday08:30–18:00
Saturday09:00–17:00
Sunday10:00–16:00