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Toowoomba Sensitive Freight

Toowoomba Sensitive Freight

5.0(184 reviews)See reviews ↓·Toowoomba

About the company

Toowoomba Sensitive Freight is a family-owned removalist business that is locally owned and operated. With over 10 years of experience in moving services, the company is fully insured and services Toowoomba, the Darling Downs, South East Queensland, regional Queensland, and New South Wales. The company specialises in house removals, furniture moving, commercial relocations, interstate relocations, and sensitive freight transport.

It handles sensitive freight including pianos, pool tables, and medical equipment. Services include packing and unpacking, furniture dismantling and reassembly, and supply of packing materials. Lewis and Sam are co-owners of TSF. Nicole is the Financial & Administration Manager, and Chelsey is the Media & Administration Manager.

What customers say

Based on genuine customer reviews

Household relocations, transfers into and out of storage, and piano jobs are the projects that recur across accounts of this Toowoomba operator, and customers consistently highlight the gentle handling of fragile and heavy items. A number of reviews mention furniture being wrapped, along with chairs, mattresses and glass protected, and floors treated with care, with one long-ago move still recalled for the absence of breakages that plague other companies.

Lewis and Sam are named often, and the praise attached to them is consistent: organised, quick, friendly and easy to deal with. Punctuality features prominently, including jobs fitted in around Christmas when other removalists were fully booked, and a piano swap completed on schedule. Keeping in touch before the move is another recurring point, with calls, messages and emails answered while a relocation was coordinated from interstate, and a solution planned ahead for a piano delivery to a rural address involving steps and limited access.

The calm, patient manner shown to an elderly customer also comes up, turning a stressful day into a manageable one. Coordination from quote through to completion is described as running like clockwork, with packing, loading and unloading done efficiently. The work spans home moves, storage, pianos and sensitive freight.

Service establishmentMoving and storage servicePiano moving service
Toowoomba Sensitive Freight — Customer photo
Toowoomba Sensitive Freight — Customer photo
Toowoomba Sensitive Freight — Customer photo
Toowoomba Sensitive Freight — Customer photo

Reviews

Reviews are taken from publicly available sources.

KD
Kristie D18 April 2026

If I could give 6 stars, I would. I have used TSF twice now to move my home into storage, and then 2 years later, moving my storage into my new place. I went with TSF the 2nd time because I have heard so many horror stories about peoples experience with removalists breaking furniture etc - but Lewis and co were so gentle with everything of mine. They wrapped my chairs and mattress and anything glass to ensure it were safe to be moved. My most recent move was big - Toowoomba to the Gold Coast into an apartment. TSF were amazing, they worked very hard and for many hours and I am so grateful for their help. I will recommend to anyone :) Thanks guys!

K
k24 March 2026

Fantastic! Moving is always stressful, and organizing it from another state even more so, but Lewis made it easy by answering my phone calls, messages and e-mails. On the day everything when like clock-work. Very happy to recommend Toowoomba Sensitive Fright for home moving jobs. Thank-you Lewis

LT
Leah Theuerkauf16 February 2026

Lewis was amazing to work with. He and his team were extremely professional. They packed, loaded and unloaded with efficiency and care. Highly recommend TSF!!

SR
Sheridan Rokali5 February 2026

We couldn’t be more grateful for the amazing job this removalist did helping my elderly mum move house. From the very beginning they were patient, kind, and incredibly respectful — nothing was too much trouble. They made what could have been a very stressful day feel calm and manageable. It was such a relief knowing my mum was in good hands. Would thoroughly recommend Toowoomba Sensitive Freight.

KM
Katie Murray16 January 2026

Highly recommend TSF for their excellent communication and planning when shifting a heavy piano to our rural property (with steps and limited driveway access!). I was so impressed and appreciative of the way they planned a solution in advance, resulting in everything going smoothly on the day (they made it look easy, even though I’m sure it wasn’t!). Greatly appreciated, thank you.

JB
Jonathan Barford12 January 2026

TSF and Lewis were excellent, managing to fit in my move before Christmas despite a busy schedule. They turned up on time and carried out the removal efficiently. I would recommend their services to anyone who loves supporting local businesses. Thank you Lewis.

VW
Veronika Wood9 January 2026

I was lucky they were able to help me out, the 24th of December and all other removal companies were flat strap they squeezed me in and it all went well, Lewis and his partner did a great job and are easy going and friendly thanks Guys.

Removalists in Toowoomba compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 11 businesses in this category in Toowoomba are compared.

RankProviderRatingReviewsOpen Sat.
1Toowoomba Sensitive Freight (this page)★ 5,0184No
2Rowies Removals★ 5,0117No
3Move Ute★ 5,087Yes
4iPack Removals★ 5,035Yes
5Chess Moving Toowoomba★ 5,031No
Contact
Working hours
Monday07:00–17:00
Tuesday07:00–17:00
Wednesday07:00–17:00
Thursday07:00–17:00
Friday07:00–17:00
SaturdayClosed
SundayClosed